Terms and Conditions for Floral Services

These terms apply to your use of our florist shop website and the provision of bouquet and floral arrangement services throughout Malaysia.

February 6, 2026

Acceptance of Terms

By using our website and services, you agree to abide by these terms. If you do not accept any part, please discontinue use immediately. Continued use will be considered acceptance of the terms.

Definitions

Important words used within these Terms and Conditions are defined here.

• ‘Service’ refers to our bouquet design, preparation, and floral arrangement offerings.
• ‘Customer’ means the individual or entity placing an order or interacting with our florist services.
• ‘Order’ means any request or inquiry submitted for bouquets, arrangements, or related floral products.
• ‘Website’ refers to this Parunseerilo’s online platform for browsing and placing orders.

Acceptable Use of Service

All customers must use the website and services lawfully and respectfully, avoiding malicious activity.

Eligibility

Services are available only to persons 18 years or older, or supervised minors with parental consent.

You confirm eligibility by placing an order or inquiry.

Customer Responsibilities

By using our services, you understand and accept these responsibilities.

• Provide accurate order details and delivery information for successful fulfillment.
• Review bouquet options and confirm preferences before completion.
• Respond promptly to our team’s communications regarding your order.
• Respect the property and dignity of our staff and partner couriers.

Prohibited Uses

Using our services for unlawful or disruptive purposes is not allowed.

• Attempting unauthorized access, misuse, or tampering with website infrastructure is blocked.
• Sending abusive or inappropriate communications to team members is not permitted.
• Uploading malware, fraudulent files, or harmful content is strictly prohibited.
• Misrepresenting your identity or payment details is not allowed on orders.
• Using services for advertising or commercial exploitation without permission is restricted.

Intellectual Property Rights

All images, logos, and arrangement designs remain the property of our shop. Reproduction, redistribution, or use outside personal enjoyment requires written approval.

User-Provided Content

Customer reviews, messages, or images may be used for quality or marketing unless otherwise requested in writing.

Privacy and Data Protection

Your information is processed as per our privacy policy. We keep data secure and follow all Malaysian legal requirements for personal data handling. Privacy Policy

Disclaimer of Warranties

Our website and floral services are provided ‘as is’ without warranties beyond statutory requirements.

Limitation of Liability

We are not liable for delays, product substitutions due to stock, or any indirect damages resulting from services.

Indemnification

You agree to indemnify and hold us harmless against claims arising from violations of these terms or misuse of services.

Resolving Disputes

We aim to resolve customer concerns promptly through communication.

Governing Law for Services

These terms are governed by the laws of Malaysia. All disputes follow Malaysian jurisdiction.

Termination

We reserve the right to refuse or terminate service for breaches or unlawful activity as defined herein.

Modifications

Terms may be updated occasionally. By continuing use post-update, you accept any new terms in effect.

Severability

If any provision is deemed unenforceable, remaining terms still apply to use of our services.

Entire Agreement

These Terms, alongside our privacy and cookie policies, make up the full agreement between you and us regarding services.

Contact for Terms Queries

Direct any questions about these terms to our support team below.